We do more than simply deliver elevators and escalators; we guarantee their safety and performance throughout their entire service life. LJ Elevator combines in-depth product knowledge, technical expertise, and a local support network to provide systematic maintenance services that help minimize your risks and keep costs and downtime within manageable limits.
Our maintenance philosophy is “prevention first, reliable repairs, and continuous improvement.” Through early detection of abnormalities, planned maintenance, and prompt supply of genuine parts, we aim to extend the service life of equipment and reduce overall ownership costs.
We set inspection intervals (e.g., monthly, quarterly, annually) based on the type of equipment and frequency of use, and perform routine tasks such as cleaning, lubrication, fastener inspections, and parameter checks to proactively identify potential points of failure.
We provide support services, including the creation of checklists prior to mandatory inspections, and assist our customers with preparing the technical documentation required for the inspections and handling on-site matters (specific inspection procedures are subject to local regulations).
We provide genuine replacement parts for key components and, based on a collaboration agreement, can also offer inventory management services for designated spare parts (optional). If you require a long-term parts warranty plan, we will work with you to determine the best solution.
For elevators and escalators that are aging or require performance upgrades, we propose modernization and retrofit solutions—including control system upgrades, energy-saving optimizations, and car renovations—to extend their service life and improve ride comfort.
In the event of a malfunction or shutdown, we will coordinate with local maintenance companies to establish a rapid response process, and, as necessary, arrange for priority parts procurement and technical guidance to minimize downtime.
We provide training content—including instructions on how to use the equipment, key points for daily inspections, and basic troubleshooting—for owners and maintenance personnel, helping to improve on-site staff’s ability to respond to incidents and enhance the quality of maintenance.
For projects overseas or those where we cannot immediately dispatch personnel, we provide support through remote consultations, system log analysis, and technical guidance to help local maintenance companies quickly diagnose and resolve issues.
